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Cancellation & Make-Up Policy

TRAINING

Training Cancellation Policy - Training runs month-to-month; months are paid in full by the first weeks training and no refunds are issued once enrolled and paid for the monthly course.

​Recurring Payments - Recurring payments for training auto-drafts on the 1st of every month moving forward after initial payment purchase until cancelled by purchaser. Plans are non-refundable and missed sessions do not roll over as future months memberships; missed sessions are offered as make-up sessions that expire within 60 days of missed training.

Training Make-Up Policy - A make-up session is available to book for all enrolled group members and can be booked on any running make-up day within 30 days of missed training. It is players responsibility to keep up with missed trainings and book and attend make-up session(s). Individual Training make-up sessions are ran with our normal 90minute Group Make-Up Sessions.

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BATTING CAGES & FIELD

Batting Cage Cancellation Policy - Batting Cage Cancellation (Team & Individual) must cancel appointment within 24 hours of appointment start time in order to receive refund or move appointment to different day/time. If Rental time is missed no issue will be refunded nor will appointment be able to be moved to a future time/date

Field Cancellation Policy - Field Cancellation (Team & Individual) must cancel appointment within 24 hours of appointment start time in order to receive refund or move appointment to different day/time. If Rental time is missed no issue will be refunded nor will appointment be able to be moved to a future time/date

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GOLF SIMULATOR

Golf Simulator Cancellation Policy - Golf Simulator Cancellation (Team & Individual) must cancel appointment within 24 hours of appointment start time in order to receive refund or move appointment to different day/time. If Rental time is missed no issue will be refunded nor will appointment be able to be moved to a future time/date

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SMS Complaint Privacy Policy

SMS is used for scheduling purposes only. SMS is only sent upon players completion of a Player Evaluation, which is to get started into training. Contact information is only obtained from information submitted to our website from person for Player Evaluation or verbally for anyone who is interested in learning more about training. All contact information is safely stored in our website database via WIX and is not further shared besides name and contact number to SMS texting for scheduling purposes. To remove personal information you can reply 'STOP' to text messages to be removed from our SMS list. You can also call 409.291.8994 to correct, verify, change or remove any personal information.

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For additional questions or complaints please call 409.291.8994 or email info@primebeaumont.com

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PRIVACY POLICY

SMS Complaint Privacy Policy: SMS is used for scheduling and contact purposes only. SMS is only sent upon players completion of a Player Evaluation, which is to get started into training. Contact information is only obtained from information submitted to our website from person for Player Evaluation or verbally for anyone who is interested in learning more about training. All contact information is safely stored in our website database via WIX and is not further shared besides name and contact number to SMS texting for scheduling or contact purposes. To remove personal information you can reply 'STOP' to text messages to be removed from our SMS list. You can also call 409.291.8994 to correct, verify, change or remove any personal information. Information is not shared to or sold to any other parties.

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Communications Consent: By acknowledging that you agree to the terms and conditions of Prime Baseball Training, you agree to receive recurring SMS messages from Prime Baseball Training to the provided mobile number. Message & data rates may apply. To end SMS messaging simply reply STOP to our messages. Reply HELP for info. If you provide your telephone number to us via Prime Baseball Training, you give your electronic signature and consent for us to send you calls/text messages at that number and you also acknowledge that your consent to receive these marketing communications is not required to purchase any goods or services. STANDARD MESSAGE AND DATA RATES MAY APPLY. If you provide your email address to us via Prime Baseball Training, you give your electronic signature and consent for us to send you marketing email messages at the email address provided. You also acknowledge that your consent to receive these marketing communications is not required to purchase any goods or services.

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Collection Purpose: We collect and use your personal information to offer, provide, update and maintain to related services to you. We may use your personal information for one or more of the following purposes:

  • To offer, provide, update, maintain and improve products and related services

  • To authenticate and verify your identity, to maintain your preferences, and to communicate with you;

  • For safety and security purposes

Protection of Information: 

Our customers are our most valued assets. Protecting your privacy is important to us. We restrict access to personal information to those individuals, such as our employees, who provide you with our products and services. We require individuals with access to your information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information. We do not disclose any nonpublic personal information about you except as described in this notice or as otherwise required or permitted by applicable law.

Prime Baseball Training does not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes.

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